At KroyBikroyCentreBD, we aim to provide a seamless shopping experience. If you are not satisfied with your purchase, our Return & Refund Policy outlines the process for returns and refunds.

 Return Eligibility

You may return an item if:

  • The item is defective, damaged, or incorrect.

  • The item is unused and in its original packaging with all tags attached.

  • The return request is made within [Insert Number] days of receiving the item.

 Items Not Eligible for Return

  • Perishable goods, personal care items, and gift cards.

  • Items that have been used, altered, or damaged due to misuse.

  • Discounted or clearance items (unless defective).

 Return Process

  • Contact our customer service at [Insert Contact Information] with your order details.

  • Ship the item back to our return address [Insert Address].

  • Ensure the product is securely packed to avoid damage during return transit.

Refund Policy

  • Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

  • Approved refunds will be processed within [Insert Number] business days.

  • Refunds will be issued to the original payment method or as store credit.

Exchange Policy

  • If you received a defective or incorrect item, we offer a replacement instead of a refund.

  • Exchanges are subject to product availability.

Cancellation Policy

  • Orders can be canceled within [Insert Number] hours of placement.

  • If the order has already been shipped, cancellation is not possible.